In the demo above you will
act as one of your customers. Your goal, as a customer, is to reset your
password using PhoneConfirm to verify your identity and allow the password
reset. You will receive the automated PhoneConfirm call to the number you
supply (in an actual implementation you could also set the PhoneConfirm system
to make a phone call to a phone number that the customer had previously
entered, verified, and stored on your site as part of a registration process).
When you, as the customer, receive the phone call you will enter the PIN number
displayed on the website into your phone keypad verifying your
identity. Then, you will be allowed to change your password on the website. SATISFIED CUSTOMERS
A PhoneConfirm confirmation ensures the transaction is more secure by aligning
and verifying the customer’s phone number with the customer’s registration. It
also makes the process more convenient for the customer and much less costly
than calls to your customer support. |